Refund Policy of Varthaali

At Varthaali, we prioritize customer satisfaction and strive to offer a seamless shopping experience. Our refund policy is designed to ensure transparency and fairness in handling return and refund requests. Please read the following policy carefully to understand your rights and obligations.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

The item must be returned within [3 days] of delivery.

The item must be unused, unworn, and in the same condition as when it was received.

The item must be in its original packaging, along with any accessories, manuals, or free gifts received with the purchase.

Proof of purchase, such as an order receipt or confirmation email, is required to process a refund request.

Note: Certain categories of products may not be eligible for returns or refunds, including perishable goods, personal care items, and custom-made or personalized products. For more details, please refer to the Non-Returnable Items section.

2. Non-Returnable Items

The following items are non-returnable and are not eligible for refunds or exchanges:

Perishable goods such as food, flowers, newspapers, or magazines.

Intimate or sanitary products such as undergarments and hygiene-related items.

Custom-made or personalized items.

Downloadable software or digital products.

Items marked as "final sale" or "non-returnable" at the time of purchase.

If you have questions about the eligibility of a specific item, please contact our support team before making a return request.

3. Refund Process

Step 1: Initiate a Return Request

Contact our customer support team at [Email: admin@varthaali.co.in] or through the [Contact Us] page on our website.

Provide the order details, item information, and reason for the return.

Step 2: Return the Item

Once your request is approved, you will receive instructions on how to return the item.

You may be responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent, defective item, etc.).

Step 3: Refund Approval

After we receive and inspect the returned item, you will receive an email notifying you of the refund approval or rejection.

Step 4: Refund Issuance

If approved, your refund will be processed within [7 business days].

Refunds will be credited to your original method of payment (credit card, debit card, bank transfer, etc.).

4. Late or Missing Refunds

If you have not received a refund after the expected processing time, please follow these steps:

Check your bank or payment method for pending transactions.

Contact your bank or credit card company, as processing times may vary.

If you’ve done the above and still have not received your refund, contact us at [Email: admin@varthaali.co.in].

5. Exchange Policy

We only replace items if they are defective, damaged, or if the wrong item was sent. If you wish to exchange an item, please contact us at [Email: admin@varthaali.co.in] with your order details.

6. Cancellation Policy

Orders can be canceled within [24 hours] of placing the order. After this period, the order will be processed for shipping and will no longer be eligible for cancellation. Contact us at [Email: admin@varthaali.co.in] to request a cancellation.

7. Contact Us

For any questions or concerns regarding this refund policy, please contact us at:

Varthaali

Email: admin@varthaali.co.in

Phone: +91-970 541 5546

Address: Flat No: 201, Vindhya Heights

               Opp Bhumi Super Market

               Pragati Nagar

               Hyderabad- 500090

               INDIA.

We’re here to help and ensure you have a smooth shopping experience with Varthaali.

Note: Varthaali reserves the right to update or modify this refund policy at any time without prior notice. Changes will be effective as of the "Effective Date" listed at the top of this policy.