Return Policy for Varthaali

1. Overview

At Varthaali, customer satisfaction is our top priority. We aim to provide a seamless shopping experience and stand behind the quality of our products. If you are not completely satisfied with your purchase, you can return the product in accordance with the policy outlined below.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

The item must be unused, unworn, and in the same condition that you received it.

The item must be in its original packaging, with all tags, labels, and accessories included.

The return request must be initiated within 7 days from the date of delivery.

Certain categories of products, such as personal care, hygiene products, perishables, and custom-made items, may not be eligible for return unless they arrive damaged or defective.

3. Non-Returnable Items

Certain items cannot be returned, including but not limited to:

Products marked as "Final Sale" or "Non-Returnable."

Perishable goods such as food and flowers.

Personal care and hygiene products.

Gift cards and downloadable software products.

Custom or personalized items.

4. Return Process

To initiate a return, follow these steps:

Contact Us: Reach out to our customer support team at [insert email] or [insert phone number] with your order details, item name, and reason for return.

Approval: Once your return request is reviewed and approved, you will receive a Return Authorization (RA) number and instructions on how to send the product back.

Packaging: Securely pack the product in its original packaging along with all accessories, tags, and invoices.

Shipping: Send the product to the address provided in the return instructions. Customers are responsible for shipping costs unless the return is due to a damaged, defective, or incorrect item.

5. Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If the refund is approved, it will be processed in the following manner:

Original Payment Method: Refunds will be credited to the original payment method used during purchase.

Processing Time: Refunds are typically processed within 7-10 business days after the item is received and inspected.

Deductions: Shipping costs (if applicable) are non-refundable unless the item is defective or incorrect.

6. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange for the same item, contact us at [Email: admin@varthaali.co.in]. Exchanges are subject to product availability.

7. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us immediately. We will arrange for a replacement or full refund, including shipping costs.

8. Shipping Costs for Returns

Customer-Initiated Returns: The customer is responsible for return shipping costs unless the return is due to an error on our part (damaged, defective, or incorrect item).

Company-Initiated Returns: If the return is due to an error by Varthaali, we will cover the return shipping costs.

9. Contact Us

If you have any questions about our return policy, feel free to reach out to our customer support team at:

Varthaali

Email: admin@varthaali.co.in

Phone: +91-970 541 5546

Address: Flat No: 201, Vindhya Heights

               Opp Bhumi Super Market

               Pragati Nagar

               Hyderabad- 500090

               INDIA.

Hours of Operation: [10 hours]